Shipping Information
Shipping & Delivery
In general, we will ship your order within the specified time after receiving it, or please refer to the shipping terms indicated on the specific product.
After shipping, we will send you an email with the tracking number. You can track the delivery status by clicking the link and tracking number in the email.
If the goods are lost or damaged in transit, please contact us within 3 business days so that we can promptly file a claim with the courier company and resolve the issue.
If you have any questions, please send an email to sales@alsavo.com and include your order number.
Once we receive the delivery proof from the shipping company, we will consider it as evidence that the goods have been received.
If you have any other questions, you can also email our customer service at sales@alsavo.com.